At netpkr, your privacy is not an afterthought — it is built into every part of how we operate. This Privacy Policy explains exactly what personal data we collect when you use the netpkr platform, how we use it, who we share it with, how long we keep it, and what rights you have over it. We have written this document in plain, clear English so players in Karachi, Lahore, Islamabad, Faisalabad, and everywhere else across Pakistan can understand precisely how their information is handled.
Six core principles that guide how netpkr handles every piece of personal information you share with us.
Every data transfer between your device and netpkr's servers is protected by industry-standard 256-bit SSL/TLS encryption. This applies to account login, deposits via EasyPaisa or JazzCash, withdrawals, and all CNIC and KYC document uploads.
netpkr does not sell, rent, or trade your personal information to third-party marketers. Your data is shared only with service providers that are strictly necessary to operate the platform — payment processors, KYC verifiers, and fraud prevention systems.
Your CNIC data is collected solely for age verification (21+) and AML compliance. CNIC images are processed by a certified identity verification partner and are not stored on netpkr's primary application servers beyond what is legally required.
netpkr retains transaction and account data for a minimum of 5 years to meet financial regulatory requirements. After the retention period expires, data is securely deleted or anonymised. You may request early deletion of marketing preference data at any time.
You have genuine, exercisable rights over your data: access, correction, deletion, and marketing opt-out. These are not buried in legal fine print — you can action most of them directly in your netpkr account settings or by contacting our support team.
netpkr uses cookies to maintain your session, remember preferences, and measure platform performance. We do not use tracking cookies for cross-site advertising. You can review and manage cookie preferences through the settings panel on the netpkr website.
This Privacy Policy ("Policy") describes how netpkr ("we", "us", "the Platform") collects, uses, stores, and protects the personal data of individuals ("you", "the Player", "the User") who access or use the netpkr website and associated services, including the casino, sportsbook, live betting, and customer support functions.
This Policy should be read alongside the netpkr Terms and Conditions, which govern your use of the Platform generally. In the event of a conflict between this Policy and the Terms and Conditions on a data-related matter, this Policy shall prevail.
By registering an account on netpkr, you confirm that you have read, understood, and given your informed consent to the data practices described in this Privacy Policy. If you do not agree with any part of this Policy, please do not register an account or use the Platform.
This Policy applies to all personal data collected through the netpkr website, mobile-optimised web interface, and any other digital channel through which you interact with netpkr. It does not apply to third-party websites or services that may be linked to or from the Platform.
For the purposes of applicable data protection legislation, netpkr acts as the data controller in respect of personal data collected through the Platform. As data controller, netpkr determines the purposes for which and the means by which personal data is processed.
Where netpkr engages third-party service providers to process data on its behalf (for example, KYC verification providers or payment processors), those providers act as data processors and are bound by contractual obligations that restrict their use of your data to the specific purposes for which it was shared.
All queries relating to this Policy, including data subject access requests, correction requests, and deletion requests, should be directed to the netpkr support team at [email protected].
netpkr collects the following categories of personal data from or about you:
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, CNIC number, CNIC images (front and back), selfie with CNIC | At registration and KYC verification |
| Contact Data | Pakistani mobile number, email address, city of residence (e.g., Karachi, Lahore, Faisalabad) | At registration |
| Financial Data | EasyPaisa wallet number, JazzCash number, bank account details (HBL, UBL, Meezan Bank), deposit/withdrawal history, transaction amounts in PKR | At first deposit or withdrawal request |
| Account Data | Username, encrypted password, account tier, bonus history, wagering history, session duration, responsible gaming settings | Continuously during Platform use |
| Technical Data | IP address, device type, operating system, browser type and version, screen resolution, time zone | On every session |
| Usage Data | Pages visited, games played, bet types, login timestamps, click-through paths, search queries within the Platform | Continuously during Platform use |
| Communications Data | Live chat transcripts, support email correspondence, feedback submissions | When you contact support |
| Marketing Data | Marketing communication preferences, promotional offer opt-ins and opt-outs | At registration and updated on your request |
netpkr does not intentionally collect sensitive personal data such as health information, political opinions, or biometric data beyond the CNIC facial photograph required for age and identity verification. If you voluntarily provide such information in a support interaction, it will be handled with additional care and deleted once the relevant matter is resolved.
The majority of your personal data is collected directly from you at the point you provide it. This includes the registration form, KYC document upload, deposit and withdrawal screens, support chat and email interactions, and preference settings within your account.
When you access and use the netpkr website, certain technical and usage data is collected automatically through standard web technologies including server logs, session cookies, and analytics tools. This data helps netpkr maintain platform security, detect unusual account activity, and improve the overall user experience for Pakistani players.
netpkr may receive data about you from the following third-party sources:
netpkr processes your personal data only where there is a lawful basis to do so. The following table sets out the primary purposes for which we process your data and the corresponding legal basis:
| Purpose | Legal Basis |
|---|---|
| Creating and managing your netpkr account | Performance of contract |
| Processing deposits and withdrawals (EasyPaisa, JazzCash, bank) | Performance of contract |
| Age verification (21+ requirement) | Legal obligation / Performance of contract |
| Anti-money laundering and fraud prevention screening | Legal obligation |
| Responsible gaming monitoring and intervention | Legal obligation / Legitimate interest |
| Customer support and dispute resolution | Performance of contract / Legitimate interest |
| Platform security and fraud detection | Legitimate interest |
| Sending transactional communications (deposit confirmations, withdrawal updates) | Performance of contract |
| Sending marketing communications (promotions, bonus offers) | Consent (opt-in only) |
| Platform analytics and performance improvement | Legitimate interest |
| Compliance with regulatory or law enforcement requests | Legal obligation |
Your Identity Data and Contact Data are used to create, maintain, and secure your netpkr account. This includes verifying your identity at registration, processing login attempts, resetting credentials, and communicating important account-related information such as withdrawal status updates or security alerts.
Your Financial Data is used exclusively to process your deposits and withdrawals through your chosen payment method — whether that is EasyPaisa, JazzCash, HBL, UBL, Meezan Bank, or a card payment. netpkr does not store full card numbers on its servers; card data is tokenised by the payment processor at the point of entry.
netpkr uses your Account Data and Usage Data to monitor for indicators of problem gambling behaviour, such as rapid escalation of deposit frequency, large losses over short periods, or patterns consistent with chasing losses. Where such patterns are identified, our responsible gaming system may issue an automatic prompt, trigger a review by a trained advisor, or apply a precautionary limit in accordance with our responsible gaming obligations.
Technical Data and Usage Data are analysed to detect and prevent fraudulent activity, account takeovers, money laundering, and other prohibited conduct. This includes IP-based anomaly detection, device fingerprinting, and cross-referencing login patterns against historical account behaviour.
Security processing under legitimate interest is a non-negotiable function of responsible platform operation. You may not opt out of security-related data processing. However, you may at any time contact support to request an explanation of any specific security action taken on your account.
Aggregated and anonymised Usage Data helps netpkr understand how players interact with the Platform — which games are most popular among players in Lahore versus Karachi, how navigation flows are used, and where technical performance can be improved. This analysis does not identify individual players and is used solely to improve the platform experience.
netpkr does not sell, rent, or trade your personal data. We share your data only in the following limited circumstances:
We share necessary data with third-party providers who process data on our behalf under strict contractual obligations. These include:
Each of these providers is permitted to use your data only for the specific service they provide to netpkr and is contractually prohibited from using it for any other purpose.
netpkr may disclose your personal data to law enforcement agencies, regulatory bodies, financial intelligence units, or courts where required to do so by applicable law, court order, or regulatory direction. In such cases, netpkr will disclose only the minimum data necessary to comply with the specific legal requirement and will notify you of such disclosure where legally permitted to do so.
In the event that netpkr undergoes a merger, acquisition, restructuring, or sale of assets, your personal data may be transferred to the successor entity. You will be notified of any such transfer and any material changes to your data processing rights that result from it, with a minimum of 30 days' notice before the transfer takes effect.
We will never: share your data with advertising networks for targeted marketing by third parties; sell your CNIC details to any party; disclose your EasyPaisa or JazzCash wallet numbers to any entity other than the relevant payment processor needed to complete your transaction.
Given the nature of the netpkr platform and its integration with Pakistan's leading mobile payment systems, financial data is a particularly sensitive category of information that we handle with additional care.
When you deposit or withdraw using EasyPaisa or JazzCash, your mobile wallet number and transaction reference are shared with the relevant payment operator solely to complete the transaction. These details are stored in netpkr's transaction ledger in encrypted form for the period required by financial record-keeping regulations.
Bank account details provided for withdrawals via HBL, UBL, or Meezan Bank are stored in encrypted form. You may update or replace your saved bank details at any time via account settings, subject to re-verification to prevent fraudulent account changes.
Visa and Mastercard payments are processed through a PCI-DSS compliant payment gateway. netpkr does not store full card numbers, CVV codes, or card expiry dates on its own servers. All card data is tokenised at the payment gateway level and only a masked card reference (e.g., the last four digits) is retained by netpkr for transaction display purposes.
All deposit and withdrawal records, including amounts in PKR, timestamps, and payment method identifiers, are retained for a minimum of 5 years as required by financial compliance obligations. These records may be subject to AML audit and regulatory review during this period.
Cookies are small text files placed on your device by websites you visit. netpkr uses cookies and similar technologies to keep you logged in, remember your language and display preferences, maintain your session state across the Platform, and measure how our website performs.
netpkr does not use third-party advertising or retargeting cookies. We do not allow external advertising networks to place tracking cookies on the netpkr Platform. You will not see netpkr banner advertisements following you around other websites as a result of visiting netpkr.com.
You can manage non-essential cookie preferences through the cookie settings panel accessible from the Platform footer. Note that disabling functional cookies may affect personalisation features such as saved display preferences and responsible gaming reminder settings.
netpkr retains personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable financial, regulatory, and legal obligations. The following retention periods apply:
Upon expiry of the applicable retention period, data is either securely and permanently deleted or anonymised such that it can no longer be attributed to an identified individual. Anonymised data may be retained indefinitely for statistical and analytical purposes.
netpkr implements a layered security architecture designed to protect your personal data against unauthorised access, loss, alteration, disclosure, or destruction. Key security measures include:
While netpkr employs industry-standard security measures, no online system can guarantee absolute security. In the event of a data breach that poses a risk to your rights and freedoms, netpkr will notify affected players and relevant authorities as required by applicable law, without undue delay.
You are responsible for maintaining the security of your own account credentials. netpkr recommends using a strong, unique password and enabling 2FA on your account. We will never ask for your password via email, SMS, or chat. If you receive any such request, treat it as a phishing attempt and report it to [email protected] immediately.
As a netpkr Player, you have the following rights over your personal data. These are genuine, exercisable rights — not aspirational statements:
You may request a copy of all personal data netpkr holds about you at any time. Requests will be fulfilled within 30 calendar days. We may ask you to verify your identity before processing an access request to protect you from fraudulent data requests made by third parties.
If any personal data we hold about you is inaccurate or incomplete, you have the right to request its correction. Many data fields — such as your email address and contact number — can be updated directly within your account settings. Corrections to identity data (CNIC details) require a new KYC verification submission.
You may request deletion of your personal data where: ( a) the data is no longer necessary for the purpose it was collected; (b) you withdraw consent and there is no other legal basis for processing; or (c) the data has been unlawfully processed. Deletion requests are subject to our legal retention obligations — we cannot delete financial transaction records or KYC documents within the mandatory 5-year retention window, but we can delete supplementary data such as marketing preferences and non-essential usage history upon request.
You may request that netpkr restrict the processing of your personal data in certain circumstances — for example, while a correction request is being investigated, or where you contest the legal basis for processing. During a restriction period, netpkr will continue to store your data but will not actively process it beyond what is strictly necessary for legal compliance.
Where netpkr processes your data on the basis of legitimate interest — such as platform analytics or fraud prevention — you have the right to object to that processing. netpkr will consider your objection and cease processing unless we can demonstrate compelling legitimate grounds that override your interests. You have an absolute right to object to processing for direct marketing purposes, and we will act on that objection immediately.
Where data has been provided by you and is processed on the basis of consent or contract, you may request that it be provided to you in a structured, commonly used, machine-readable format (such as CSV or JSON) so you can transfer it to another service provider if you choose.
To exercise any of the above rights, contact the netpkr support team at [email protected] with the subject line "Privacy Rights Request". Please include your registered email address and the specific right you are exercising. We will acknowledge your request within 5 business days and fulfil it within 30 calendar days. Complex requests may take up to 60 days; you will be informed if an extension is necessary.
The netpkr Platform is strictly for adults aged 21 years and above. netpkr does not knowingly collect, process, or retain personal data from individuals under the age of 21. The mandatory CNIC verification process at registration is specifically designed to enforce this age requirement and prevent minors from accessing the Platform.
If netpkr becomes aware that personal data has been submitted by or on behalf of an individual under the age of 21, that data will be immediately and permanently deleted, the associated account will be closed, and any deposited funds will be returned to the originating payment method. If you believe a minor has registered on netpkr, please report it immediately to [email protected].
netpkr actively monitors registration and login patterns for indicators of underage access and may apply additional verification steps where any account activity is inconsistent with adult patterns.
netpkr sends promotional communications — including bonus offers, game announcements, PSL cricket betting promotions, and platform updates — only to players who have explicitly opted in to receive them. Marketing opt-in is a voluntary choice made during registration or updated at any time through your account settings.
Where you have opted in, netpkr may send marketing communications via email and SMS to your registered Pakistani mobile number. We do not engage in unsolicited cold calling or WhatsApp marketing.
You may withdraw your marketing consent at any time by: (a) clicking the unsubscribe link in any marketing email; (b) replying STOP to any marketing SMS; or (c) updating your communication preferences in the notifications section of your netpkr account settings. Opt-out requests are processed immediately and marketing communications will cease within 48 hours of the opt-out being recorded.
Opting out of marketing does not affect transactional communications. netpkr will continue to send you essential account notifications — such as deposit confirmations, withdrawal status updates, security alerts, and KYC request notifications — regardless of your marketing preferences. These communications are a necessary part of operating your account and cannot be opted out of while your account remains active.
The netpkr Platform does not include links to external third-party websites in its main content areas. Where any reference to a third-party payment service such as EasyPaisa or JazzCash is made, users interact with those services through integrated payment flows — not by being redirected to external sites that are outside netpkr's control.
In the event that any third-party link or integration exists on the Platform, netpkr is not responsible for the privacy practices, terms, or security of those third-party services. You should review the privacy policies of any external services you use in connection with your netpkr account independently, including those of your mobile wallet provider and bank.
netpkr may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or the services we offer. When we make material changes — that is, changes that meaningfully affect how we collect, use, or share your personal data — we will notify you by email to your registered address at least 14 days before the changes take effect.
Minor clarifications, typographical corrections, or updates that do not change the substance of any data practice may be made without advance notice. The effective date at the top of this document will be updated whenever any change is made, whether material or minor.
We encourage you to review this Policy periodically. The most current version is always available at netpkr.com/privacy-policy. Your continued use of the Platform after the effective date of any update constitutes your acceptance of the revised Policy. If you do not agree with any change, you may close your account and request deletion of non-mandatory personal data in accordance with clause 12.3.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way netpkr handles your personal data, please get in touch with our support team through any of the following channels:
We aim to acknowledge all privacy-related enquiries within 5 business days. Formal data subject rights requests will be fulfilled within 30 calendar days as described in clause 12.7.
netpkr's support team includes trained privacy advisors who understand the specific concerns of Pakistani players. Whether you have a question about your CNIC data, your EasyPaisa transaction records, or your right to delete your account, we are here to help — in both English and Urdu.
Your data is encrypted, never sold, and handled in strict compliance with our privacy commitments. From your CNIC verification to your EasyPaisa withdrawals, every detail is secured. Log in to your account or explore the netpkr casino — knowing your privacy is fully protected. 21+ only.